Support / Help / FAQ #2

Questions & Answers

It is usually activated within 4 to 6 hours, although it may take up to 24 hours to be fully activated.

With an immediate dispatch, you can receive your original documents as quickly as possible at the address of your choice. The cost is 1.22 euros per document, plus shipping fees. You can find more information in the current price and service list.

In a bundled shipment, your original documents are sent regularly on a specific date. Up to 50 letters: €22.00.

If you move, PostScan ensures you don’t miss any of your deliveries.

No, it is not possible and it goes against our terms and conditions. If you have any questions, please contact us.

 

It is a service that allows the recipient to continue receiving their mail when changing their address. It applies to both individuals and businesses. Correos/Postscan takes care of forwarding all mail received at the original address to the new address.

International letters and postcards (standard and ordinary, up to 20 grams) will be stamped at €1.70 + €0.30 service fee for destinations in Europe, including Greenland (excluding Albania, Armenia, Bosnia, Cyprus, Georgia, Malta, Moldova, and Russia), €2.10 + €0.30 service fee for Australia, Canada, the USA, Japan, New Zealand, and Russia, and €1.75 for the rest of the countries.

Consult, by Service.

This service is free and has no additional cost in any of the packages.

Our offices and services are located in the city of Málaga.